Privacy Policy

1. Information Collection

At Ilaini, we collect personal information that you provide to us when registering, making purchases, and interacting with our services. This includes, but is not limited to, name, address, email, phone number, and payment details.

Additionally, we automatically collect information through cookies and similar technologies to improve your browsing experience and personalize the content displayed on our website.

2. Use of Information

The information we collect is used to process your orders, manage your account, improve our services, and communicate with you about updates or promotions.

We also use this information for internal analysis to improve user experience and optimize our website's performance.

We will never share or sell your personal information to third parties without your prior consent, except when required by law or to complete a transaction (for example, with shipping companies).

3. Security and Record Information

At Ilaini, we are committed to protecting your personal information. We implement physical, electronic, and administrative security measures to protect data against unauthorized access, loss, or alteration.

We store records of your website activity for a limited time and securely, only for the purposes described in this privacy policy and in accordance with current legislation in Peru.

Despite our efforts, we cannot guarantee absolute security of information transmitted over the internet, so we recommend keeping your access credentials in a safe place.

4. Complaints and Contact Information

If you have any complaints, inquiries, or wish to exercise your rights regarding the protection of your personal data, you can contact us via email: informes@ilaini.com.

We commit to addressing your requests within a maximum of 10 business days and providing the necessary assistance to resolve any issues related to the privacy of your data.

5. Modifications to Privacy Policy

Ilaini reserves the right to update this privacy policy at any time. Any changes will be published on this page, and continued use of our services after publication of such changes implies acceptance of them.

6. Acceptance of Policy

By using our website and services, you confirm that you have read and understood this privacy policy and accept the terms described herein.